Privacy Policy

Privacy Policy of Purple Jade Holistics

Last updated: June 2026

Purple Jade Holistics is the trading name of Daciana Indolean, a self-employed practitioner and educator based in the United Kingdom.

This Privacy Policy explains how Purple Jade Holistics collects, uses, stores and protects personal information when you visit this website, purchase products or services, attend classes, subscribe to newsletters, or contact me.

Who I Am

Purple Jade Holistics provides services and educational materials in the fields of:

  • Traditional Chinese Medicine, including acupressure, TuiNa massage, reflexology, nutrition, essential oils, crystals and related wellness practices
  • Chinese Astrology and BaZi consultations
  • Yi Jing and oracle card guidance
  • Life coaching and personal development
  • Tai Chi, Qigong and Mindfulness
  • Online courses, workshops, books and downloadable educational resources

Purple Jade Holistics is registered with HM Revenue & Customs (HMRC) in the United Kingdom.


What Information I Collect

Depending on the service provided, I may collect:

  • Name
  • Email address
  • Telephone number
  • Postal address (where required)
  • Date, time and place of birth for astrology consultations
  • Emergency contact details
  • Health and wellbeing information relevant to Traditional Chinese Medicine consultations or Tai Chi/Qigong participation
  • Payment information processed through authorised third-party payment providers
  • Account information required to access online courses and digital products

Why I Collect Your Information

I collect personal information to:

  • Provide consultations, treatments and educational services
  • Process purchases and payments
  • Deliver online courses and digital products
  • Communicate regarding appointments, bookings and customer support
  • Send newsletters and updates where you have subscribed
  • Maintain business records and comply with legal obligations
  • Improve the website and user experience

Legal Basis for Processing Personal Data

Under UK GDPR, I process personal data on one or more of the following lawful bases:

Contract

Where processing is necessary to provide a service, consultation, class, course, reading or product you have requested.

Consent

Where you voluntarily subscribe to newsletters, marketing communications or provide health information required for consultations.

Legitimate Interests

To operate, secure and improve the website and business services, and to respond to enquiries and customer support requests.

Legal Obligations

To comply with tax, accounting and other legal requirements.


Special Category Data

Traditional Chinese Medicine consultations may involve collecting health-related information.

This information is collected only with your consent and solely for the purpose of providing safe and appropriate consultations, recommendations and treatments.

Health information is treated as confidential and is never sold or shared for marketing purposes.


Contact Forms and Enquiries

If you contact Purple Jade Holistics by email, contact form or other communication methods, the information provided will be used solely to respond to your enquiry, comment or request.


Payments

Payments for products and services are processed by trusted third-party providers, including PayPal and other authorised payment processors.

Purple Jade Holistics does not store your payment card details.

These providers process your information according to their own privacy policies.


Traditional Chinese Medicine Consultations

TCM consultations may collect:

  • Age
  • Contact details
  • Emergency contact details
  • Medical history
  • Symptoms and lifestyle information

Digital records are stored on a password-protected computer protected by up-to-date security software.

Paper records are stored securely in a locked fire-resistant container.

Client consultation records are retained for five years after the final appointment and are then securely destroyed.


Tai Chi, Qigong and Mindfulness Classes

Participants may be asked about relevant health conditions to ensure safe participation.

Only information necessary for safety and wellbeing is collected.

Where information is provided verbally and not recorded, no permanent record is retained.


Astrology, BaZi and Yi Jing Consultations

For astrology consultations and birth chart analyses I may collect:

  • Date of birth
  • Time of birth
  • Place of birth
  • Information relevant to the consultation

Astrology information may be processed using licensed third-party software systems.

For one-off consultations, information is normally deleted within three months unless ongoing services have been agreed.

You may request deletion at any time.

Yi Jing and oracle card consultations are performed manually using traditional methods and physical tools.


Online Sessions and Recordings

Online consultations and classes may be conducted through Zoom or similar platforms.

Recordings may be retained as evidence of services delivered and for client reference.

Recordings are stored securely and are only shared with the client concerned.

Files transferred through services such as WeTransfer are subject to the retention policies of those providers.


Online Courses and Membership Accounts

Access to online courses may require creation of a user account.

Information collected may include:

  • Name
  • Email address
  • Username
  • Course participation information

Account information is retained while the account remains active and may be deleted upon request, subject to legal and administrative obligations.


Newsletters and Marketing Communications

If you subscribe to a newsletter or mailing list, I may collect your name and email address.

Marketing emails are sent only to individuals who have actively subscribed.

You may unsubscribe at any time by using the unsubscribe link included in communications or by contacting me directly.


Cookies

This website uses cookies to:

  • Enable website functionality
  • Maintain login sessions
  • Store user preferences
  • Improve website performance

You may manage cookie preferences using the Cookie Settings option available on the website.

For further information please refer to the Cookie Policy.


Analytics

The website may use analytics tools to understand website usage, visitor behaviour and website performance.

Analytics information is collected in an aggregated or anonymised form where possible and is used solely to improve the website and services.


Who I Share Your Data With

Personal information may be shared only where necessary with trusted third-party providers, including:

  • Website hosting providers
  • Payment processors
  • Zoom
  • WeTransfer
  • Licensed astrology software providers
  • Website security and analytics services

Information is never sold to third parties.


International Data Transfers

Some third-party service providers may process information outside the United Kingdom.

Where this occurs, reasonable measures are taken to ensure appropriate safeguards are in place to protect personal information.


How Long Data Is Retained

  • TCM consultation records: 5 years after the final consultation
  • Astrology consultation records: normally up to 3 months for one-off consultations
  • Newsletter subscriptions: until unsubscribed
  • Website accounts: while active
  • Accounting and financial records: as required by UK law

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time where consent is the basis for processing

To exercise any of these rights, please contact me using the details below.


Data Requests

You may request:

  • A copy of your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Withdrawal of consent

Requests should be sent to:

Daciana.Indolean@purplejadeholistics.co.uk


How Your Information Is Protected

Appropriate technical and organisational measures are used to protect personal information, including:

  • Password-protected systems
  • Secure website hosting
  • SSL encryption (HTTPS)
  • Up-to-date security software
  • Secure storage of physical records

No method of transmission over the internet is completely secure, but reasonable measures are taken to safeguard information.


Data Breaches

In the unlikely event of a data breach that presents a risk to individuals, appropriate steps will be taken in accordance with applicable data protection laws, including notifying affected individuals and relevant authorities where required.


Complaints

If you are unhappy with how your personal information has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).


Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Daciana Indolean
Purple Jade Holistics

Email: Daciana.Indolean@purplejadeholistics.co.uk

Website: https://purplejadeholistics.co.uk


Purple Jade Holistics reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page.

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